Parent Services

Parents are our most valuable resource and partner—here we present some important information for parents about the guidelines for the programs we offer and hopefully answer any questions that parents/guardians might have. To schedule a tour, please contact the program at our main number:
(540) 829-2124.

Parent/Guardian FAQs

Program Details

How many children are cared for?
Among 6 sites, we average a daily attendance of 300; 50 per school.

Are you registered/licensed/accredited?
We are a fully licensed child care center and follow all state guidelines; the license is for a 2 year term although we are subject to drop-in inspections at any time and mandated two unannounced.

What ages are accepted?
It depends on the program; Preschool is for 2-5 years; Before and After School is for 5-12 years.

What are the hours for care?
It depends on the program; Preschool runs from 6:30-6:30; Before and After School is 6:30a.m. until school begins and school dismissal is until 6:30p.m.

Is transportation provided?
No; parents/guardians are expected to provide their own transportation. Galbreath Marshall Center is available through public transportation.

What types of meals/snacks are provided?
Preschool program provides Breakfast, Lunch and a PM snack; All of our meals/snacks follow USDA guidelines to be healthy and nutritious; please see About Us-Our Story for a program menu.

Do you provide care for children with disabilities?
Yes; we do suggest setting up a meeting with staff to fully discuss the child’s needs.

What is the level of parent involvement?
We encourage a close and comfortable daily relationship between staff and parents/guardians; we welcome parents/guardians as volunteers and for visits but we appreciate scheduling.

Fees/Payment

Are there any subsidies that can help me pay for my child’s child care?
We do not offer any sliding fee assistance or in house scholarships; however, depending on availability of funds with the Department of Social Services and your qualification for those funds; contact Pat Recker-Child Care Assistance—at (540) 727-1055 x415 or pat.recker@dss.virginia.gov

When are fees due?
Prepaid on a weekly basis; they can be presented in person or through the mail.

Are there different fees for different ages?
Yes-it depends on the program; please see the fees sheet under About Us-Enrollment.

Are discounts available for siblings?
Yes; please see the fees sheet under About Us-Enrollment.

Are there extra fees-supply fees, pickup late fees?
There is a registration fee, a weekly care fee and a pickup late fee; please see the fees sheet under About Us-Enrollment.

Staff

How many adults per child?
We follow state licensing guidelines for each age group we work with.

What is the discipline policy?
We use positive discipline techniques including timeouts but also have close communication with parents/guardians and follow a code of conduct.

Do staff use a curriculum or activity plan?
We use a developed curriculum with monthly planned activities.

Parent Handbook

Download our handbook for helpful reminders

Online Payments

Click on the button below.  We ask that you please put the child(ren)’s name in the Customer Account Information fields. Thank you!